Правила за повелителност
Last updated: May 23, 2026
Memorify3D operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience.
Memorify3D is powered by Shopify, which enables us to provide our online store and related services.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, submit personalization details, upload images, or communicate with us.
By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When you use our store, we may collect or process the following types of personal information, depending on how you interact with us:
Contact information
This may include your name, email address, phone number, billing address, and shipping address.
Order and transaction information
This may include the products you view, add to cart, purchase, return, cancel, or request support for.
Payment information
Payments are processed through Shopify and/or third-party payment providers. We do not directly store full payment card details.
Personalization information
Because Memorify3D creates personalized products, we may collect information you provide so we can create your custom card or product.
This may include:
- names
- uploaded photos or images
- appearance details
- hobbies and interests
- profession or personal details
- favorite teams, activities, or themes
- gift messages
- relationship details
- other information you choose to provide for personalization
We use this information to create, review, produce, fulfill, and support your personalized order.
Information about gift recipients
You may provide personal information about another person, such as a partner, friend, family member, child, or gift recipient.
If you provide personal information about another person, you confirm that you have permission to provide that information to us.
Uploaded photos and images
If you upload photos or images, we use them only for creating, reviewing, producing, fulfilling, and supporting your personalized order, unless you give us permission to use them for another purpose, such as marketing or showcasing examples.
Communications with us
This includes information you provide when contacting us by email, customer support, forms, or other communication channels.
Device and usage information
We may collect information about your device, browser, IP address, network connection, and how you interact with our website.
Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember preferences, analyze website performance, and support marketing or advertising.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To provide and fulfill your order
We use your information to process your order, create your personalized product, arrange shipping, provide order updates, and deliver the product to you.
To create personalized products
We use the personalization details, uploaded photos, and other information you provide to design and produce your custom Memorify3D product.
To communicate with you
We may use your contact information to respond to questions, provide customer support, confirm order details, request clarification, and update you about your order.
To improve our products and services
We may use order information, website usage data, and customer feedback to improve our website, product quality, customer experience, and personalization process.
For marketing and advertising
If permitted by law, we may use your information to send promotional emails, show advertisements, or promote our products.
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
We will not use your uploaded photos, personal images, or personalized product publicly for marketing unless you give us permission.
For security and fraud prevention
We may use personal information to protect our store, detect fraud, secure payments, and prevent illegal or harmful activity.
To comply with legal obligations
We may process personal information where necessary to comply with applicable laws, tax obligations, legal requests, disputes, or enforcement of our policies.
How We Share Personal Information
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
This may include:
- Shopify, which powers our online store
- payment processors
- shipping and fulfillment providers
- printing or production partners
- customer support tools
- email and communication providers
- analytics providers
- marketing and advertising partners
- design, production, and technology service providers, including AI-assisted tools
We only share the information needed for these providers to perform their services.
For example, we may share personalization details or uploaded images with trusted design or production tools in order to create your personalized product.
We may also disclose personal information if required by law, legal process, government request, or to protect our rights, customers, and business.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services.
Information you submit through our store may be transmitted to and processed by Shopify and other service providers, which may be located in countries other than your country of residence.
To learn more about how Shopify processes personal information, you can visit Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en
AI-Assisted Design and Production
Memorify3D may use AI-assisted tools, design software, and production services to help create personalized illustrations and products.
When using these tools, we may process the personalization details, images, and instructions you provide.
We aim to share only the information necessary to create and fulfill your order.
We do not sell your uploaded photos or personalization details.
Children’s Information
Our website and services are intended for adults.
However, customers may provide information or images relating to children when ordering a personalized gift.
If you provide information, images, or personalization details relating to a child, you confirm that you are the child’s parent or guardian, or that you have permission from the child’s parent or guardian.
If you believe a child’s information has been provided to us without proper permission, please contact us and we will review the request.
Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Security and Retention
We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to provide our services, fulfill your order, comply with legal obligations, resolve disputes, and operate our business.
Personalization details and uploaded images may be retained for a reasonable period after your order in case support, corrections, reprints, refunds, or disputes are needed.
You may contact us to request deletion of your personal information, subject to legal, tax, accounting, or operational obligations.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- request deletion of your personal information
- object to or restrict certain processing
- request a copy of your personal information
- withdraw consent where processing is based on consent
- opt out of marketing communications
These rights may be limited in certain circumstances, such as where we need to retain information for legal, tax, fraud prevention, dispute, or business record purposes.
To exercise your rights, contact us using the details below.
Marketing Communications
If you receive marketing emails from us, you can unsubscribe at any time by using the unsubscribe link in the email.
Even if you unsubscribe from marketing emails, we may still send you non-marketing messages related to your order, account, customer support, or legal matters.
International Transfers
We may transfer, store, or process your personal information outside your country of residence, including through Shopify and other service providers.
Where required, we rely on appropriate safeguards for international transfers, such as recognized contractual protections or other lawful transfer mechanisms.
Complaints
If you have concerns about how we process your personal information, please contact us first so we can try to resolve the issue.
Depending on where you live, you may also have the right to contact your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
Contact
If you have questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us at pmn.angelov@gmail.com
For the purpose of applicable data protection laws, Memorify3D is the data controller of your personal information.